Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Memorial Tie
Cherish the memory of your loved one with a Treasured Designs memorial adult tie. This heartfelt keepsake allows you to honor their life and legacy in a deeply personal way.
Our team will carefully craft a custom tie featuring a photo, dates of birth and passing, and a compassionate message of your choosing, such as "In Loving Memory" or "Rest in Peace." This thoughtful memento will provide comfort and solace, serving as a tangible reminder of the cherished bond you shared.
Whether worn by pallbearers or kept as a treasured heirloom, this memorial tie will become a poignant symbol of your love and a lasting tribute to your loved one's memory. Let us help you create a beautiful, lasting memento that will bring solace during this difficult time. Contact us today to begin the process of crafting your one-of-a-kind memorial tie.