Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
"The Call I Wish I Could Make" Keychain
Some calls never stop living in our hearts.
The Call I Wish I Could Make™ Keychain is a deeply meaningful memorial keepsake designed to honor the ones we wish we could still hear on the other end of the line. Featuring a realistic incoming call screen design personalized with your loved one’s photo and name, this keychain serves as a daily reminder of love that never fades.
Whether it’s a mother, father, son, daughter, sibling, or loved one, this keepsake offers comfort, remembrance, and a tangible way to keep them close, always.
✨ More than a keychain… it’s a moment, a memory, a connection.
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Product Details
• High-quality, durable keychain
• Realistic “incoming call” design
• Personalized with your loved one’s photo & name
• Lightweight and easy to carry on keys, bags, or lanyards
• Thoughtfully handcrafted with care and respect
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Perfect For
• Memorial & remembrance gifts
• Sympathy or loss keepsakes
• Honoring anniversaries, birthdays, or special dates
• A comforting gift for yourself or someone grieving
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Customization Instructions
Please upload a clear, high-quality photo of your loved one and enter the name/title you would like displayed (e.g., Mama, My Son, Dad, Grandma).
📸 For best results, use well-lit photos that are not blurry or heavily filtered.
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Important Disclaimer
• Photo quality matters. The final product quality depends on the image provided. We are not responsible for poor-quality images.
• Design proofs are provided before production begins to ensure accuracy and satisfaction.
• Once proof is approved, no changes can be made.
• This item is custom-made and non-refundable once production starts.