Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
"BLACK" The Prime Element Collection
Introducing BLaCK, the Prime Element apparel collection that pays homage to the power and beauty of black. Crafted with the utmost care, our garments are available in a variety of styles including short sleeve, long sleeve, sweater, hoodie, crop top, and hooded crop top. Inspired by the elements Boron (B), Lanthanum (La), Carbon (C), and Potassium (K), BLaCK represents the prime essence of black.
With its unique design, this collection is not only a fashion statement but also a celebration of Black History. Embrace your roots and showcase your pride by wearing BLaCK. Join us in honoring the rich heritage and remarkable contributions of Black culture with every step you take.
Experience the perfect blend of style, comfort, and significance with BLaCK. Elevate your wardrobe today and let your attire reflect the extraordinary story that lies within you