Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Custom Adult T-Shirt
Custom Adult T-Shirt
Create a shirt that's made especially for you! 💕 Whether you're celebrating a birthday, family reunion, memorial, business, sports team, vacation, special event, or simply want something unique, Treasured Designs by Tonya can bring your vision to life.
HOW TO ORDER
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Select your shirt size.
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Choose Front Only or Front & Back printing.
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Enter your personalization/design details.
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Upload any photos, logos, or artwork needed for your design.
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Complete your order.
CUSTOM DESIGN ORDERS
Have an idea but don't have a finished design? No problem! Provide as much information as possible about the design you're looking for, including wording, colors, theme, names, numbers, and other important details.
A design proof will be provided for approval before your shirt is completed.
PLEASE NOTE
Colors may vary slightly due to differences between computer/phone screens and the finished printed product.
Please double-check all names, dates, numbers, spelling, sizes, and other information before submitting your order.
Once a custom design has been approved and production has started, changes cannot be made.