Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Generals Proud Parent- Custom Player Shirt
Generals Proud Parent- Custom Player Shirt
Rep your favorite General in style with our Generals Proud Parent Custom Player Shirt! 🏈💙💛
Designed especially for the proud parents and supporters cheering from the sidelines, this shirt features a bold Generals football design customized with your player’s jersey number
CUSTOMIZATION INCLUDES:
● Jersey number
● Front design only
HOW TO PERSONALIZE YOUR SHIRT
1. Upload Your Player’s Photo
Please upload one clear, high-quality photo of your player. Photos with good lighting and minimal background obstruction are recommended for the best results.
2. Enter Player Information
In the Description/Personalization Box, please provide:
● Jersey Number
Example:
#00
PLEASE NOTE:
Please double-check all spelling and jersey numbers before submitting your order. The quality of the finished design will depend on the quality of the photo provided.
Perfect for football moms, dads, grandparents, guardians, and family members who want everyone to know exactly who they’re cheering for on game day!
Proud Parent. Proud General. Game Day Ready. 🏈⭐💙💛