Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Memorial Lantern
Honor the memory of your loved ones with a beautifully personalized memorial lantern from Treasured Designs by Tonya. These custom lanterns are designed to bring comfort, light, and lasting remembrance to any space. Perfect for memorial services, gravesites, home décor, or sympathy gifts, each lantern can be customized with names, photos, dates, heartfelt quotes, or special messages to celebrate a life well lived.
Crafted with love and care, our memorial lanterns create a warm glow that symbolizes the everlasting presence of those we hold close to our hearts. Whether you’re honoring a parent, grandparent, child, spouse, or friend, this keepsake serves as a beautiful reminder that their light still shines.
✨ Product Features:
• Personalized with photo, name, dates, and custom wording
• Soft glowing light for a peaceful ambiance
• Ideal for memorials, funerals, anniversaries, and sympathy gifts
• A timeless keepsake to cherish forever
Those we love don’t go away, they walk beside us every day. 🕊️
Please include the following in the description box when placing your order:
• Loved one’s name
• Sunrise date & sunset date
• Memorial quote or custom wording
📸 Please upload all photos in the “Additional Attachments” section to ensure the best quality for your personalized design.
Each memorial lantern is custom-made with love to create a beautiful keepsake honoring your loved one’s memory. 🕊️