Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Memorial Ribbons
Honor the life, love, and legacy of someone special with our custom Memorial Ribbons / Pins, thoughtfully designed as a meaningful keepsake to celebrate and remember your loved one. These ribbons are perfect for funerals, memorial services, celebration of life events, anniversaries, awareness events, or everyday remembrance.
Each memorial ribbon is personalized with care and intention, allowing you to include a photo, name, dates, and a heartfelt message that keeps their memory close to your heart.
✨ Product Details:
• High-quality satin-style memorial ribbon
• Personalized with photo, name, dates, and custom text
• Available as a ribbon or pin style (as selected)
• Lightweight and easy to wear or display
• Suitable for memorial services, keepsake collections, or remembrance events
💖 Why You’ll Love It:
• A beautiful way to honor and remember a loved one
• Custom-designed to reflect their memory
• Thoughtful keepsake for family and friends
• Made with love, respect, and attention to detail
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📸 Photo & Design Disclaimer (Please Read):
• Photo quality matters. The final print quality depends on the image provided. Blurry, low-resolution, cropped, or heavily filtered photos may affect the final result.
• Design proofs ARE provided before production begins. Production will not start until the proof is approved.
• Colors may vary slightly due to screen settings and printing processes.