Return & Refund Policy
At Treasured Designs by Tonya, each item is made to order and personalized specifically for you. Because of the custom nature of our products, all customized and personalized items are final sale and cannot be returned or exchanged.
❌ Non-Returnable Items
• Personalized or customized products
• Items with names, photos, dates, logos, or custom text
• Custom apparel, drinkware, décor, and specialty items
✔️ Damaged or Incorrect Orders
Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or store credit, depending on the situation. Refunds are not issued for customized items.
🚫 Order Changes & Cancellations
• Orders cannot be canceled or modified once production has started
• Please double-check spelling, colors, and customization details before submitting your order
• Treasured Designs by Tonya is not responsible for errors approved by the customer
📦 Shipping Responsibility
We are not responsible for delays caused by shipping carriers once the order has been shipped. Incorrect addresses provided at checkout may result in additional fees.
Memorial Ribbons
Memorial Ribbons
Honoring a Cherished Life with Treasured Designs' Memorial Ribbons
In the midst of profound loss, finding the right way to commemorate a loved one can bring comfort and solace. Treasured Designs understands the importance of preserving precious memories, which is why we have created a thoughtful line of memorial ribbons to serve as heartfelt mementos.
Crafted with care and attention to detail, our ribbons can be customized with a photograph, the cherished dates of birth and passing, and a meaningful message that captures the essence of your loved one. Whether you choose a serene background color or a design that reflects their spirit, these ribbons will serve as a lasting tribute that you can hold close to your heart.
During this difficult time, let Treasured Designs help you create a beautiful memorial that celebrates the life of your loved one. Order your personalized ribbon today and keep their memory alive, forever treasured.